Play for fun, not to escape problems. club98 provides a range of tools and resources to keep your gaming experience safe, controlled, and enjoyable at all times.
Club98 is more than just an entertainment platform — we are committed to ensuring every member plays in a healthy and controlled environment.
Set daily, weekly, or monthly deposit limits directly from your account settings. These limits take effect immediately and help you stay within your self-defined budget without relying on external controls.
Club98's session time monitor will send alerts once you have been playing for the set duration. You can configure a session time limit and the system will automatically notify you when you are approaching it.
Need a short break? Use the play break feature to temporarily suspend access to your account — whether for 24 hours, a week, a month, or a duration of your own choosing. No questions asked, no barriers.
If you feel gambling is beginning to have a negative impact on your life, you may apply for full self-exclusion. Your account will be closed and you will not be able to re-register for the chosen period — a minimum of six months up to permanent.
Members who have opted for a playing break or self-exclusion will be automatically removed from all club98 marketing lists. You will not receive any promotional emails, bonus notifications, or targeted advertisements from us.
Our dedicated responsible support team is specially trained to assist members facing gambling-related issues. Reach us anytime via live chat — all conversations are completely confidential.
Responsible gaming refers to a balanced approach to play — where entertainment remains the top priority and money spent is treated as the cost of enjoyment, not an investment or a source of income. At club98, we believe every member deserves a fun gaming experience without letting it interfere with daily life.
The reality of online gambling in Malaysia is — many start with good intentions but gradually lose control without realising it. The signs are subtle: playing longer than planned, chasing losses, borrowing money to gamble, or lying to loved ones about your gambling activity. If any of this sounds familiar, club98 is here to help.
Club98 is built on a simple principle — our platform exists to deliver quality entertainment, not to exploit human vulnerabilities. That is why we invest seriously in responsible gaming tools that genuinely work, not merely to satisfy regulatory requirements.
Every platform design decision we make — from how we display account balances to how bonus notifications are delivered — takes into account the psychological impact on our members. We actively avoid design patterns known to encourage excessive wagering.
Problem gambling rarely develops overnight. It builds gradually and is often difficult to detect on your own. Here are some warning signs you should take seriously:
All of club98's responsible gaming control tools are accessible directly from your account settings page — no need to contact support to activate them. Here is a quick guide on how to use them:
Click the profile icon in the top right corner and select "Account Settings". Look for the tab labelled "Responsible Gaming" or "Account Controls".
You will see a list of tools including deposit limits, loss limits, session time limits, playing breaks, and self-exclusion. Select the tool that best suits your current needs.
Enter the amount or time period you are comfortable with. The system will request confirmation to ensure the change is made intentionally and not by accident.
Once confirmed, the limit takes effect immediately. To increase a limit, a 24-hour waiting period applies to allow time for reconsideration.
We encourage you to review your limit settings monthly and adjust them according to changes in your financial situation and life circumstances.
Club98 requires a minimum age of 18 for all members without exception. All new applicants must complete an age verification process during registration. Valid identification documents are required before any withdrawal is permitted.
If you share a device or computer with younger family members, we recommend using a strong password for your club98 account, logging out after every session, and considering parental control software at the device operating system level.
Answer the following questions honestly. If you answer "Yes" to more than 3 questions, consider using our support tools.
Control the amount deposited daily, weekly, or monthly.
Set the maximum duration for each play session.
Temporary pause from 24 hours to several months.
Close account long-term or permanently.
Automatically stops when the loss limit is reached.
View the complete record of all your play activity.
You don't have to go through this alone. Our team and specialist organisations can help you or a loved one.
Answers to the most frequently asked questions by club98 members about responsible gaming.
Join over 500,000 members enjoying quality entertainment at club98 — with full control at your fingertips. Register today and use our responsible gaming tools from day one.